Building a great user experience is all about understanding your audience. This means conducting user research, taking courses, and gaining a deep understanding of the process.


The premium membership grants you access to all course material for an entire year. You can retake the course as many times necessary during your active membership period.

Yes, upon successful completion of the course and passing the assessments, you will receive a certificate of completion, which can be downloaded and shared electronically.

If you have not received a copy of your receipt, you can access it by logging into your profile, navigating to the settings section, selecting the billing option, and choosing a billing cycle. From there, you can download a copy.
The cost of the online course membership is $79 per year, which includes access to all course materials, assessments, and support resources for the duration of your membership.

To access the course materials, you will need a computer or mobile device with internet access. No specialized software is required, as all content is accessible through our online learning platform.

In the event that you misplace your certificate and require a copy, you can conveniently retrieve it by navigating to your profile, accessing the settings menu, selecting the “courses” tab, and downloading it from there.

Our dedicated support team is available to assist you during the course of your certification. You can reach out to us through our online discussion forum, or via email:

We understand that circumstances can change. If you decide to withdraw from the course within the first seven days, you will be eligible for a refund. Please refer to our refund policy for more details.

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