
24-28 May, 2021
Content writers should deliver messages using anecdotes that bring their message across more effectively. Using anecdotes makes content more engaging and relatable. So when users read your content they feel like they’re sitting on a couch with you having a casual conversation about your product or service or topic matter. It’s easy for people to relate to others’ experiences.
Understanding the perspectives and thoughts of your users can help you empathize with their needs, motivations, and frustrations. This can lead to more empathetic design decisions.
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